반품 교환 안내
생물의 특성 상 아래와 같은 경우 반품,교환이 불가능합니다.
1. 판매자와 협의없이 반송하는 경우
2. 수령인 정보 오기재로 배달 지연이나 반송되는 경우
3. 오배송이나 상품불량 시 사진을 찍어두지 않은 경우
4. 고객의 부재로 배달이 지연되거나 반송되는 경우
※ 파손이나 불량이 발생한 경우, 수령 후 24시간 이내로 연락을 주시면 조치를 취해드리겠습니다.
배송안내
배송기간은 평균 1~2일이며, 냉해나 기타 농가의 사정으로 인해 다소 지연될 수 있습니다.
Shipping Guide |
The shipping company is Rosen home delivery, the shipping cost is 2,500 won, and shipping cost to Jeju and other island region is 4,000 won. If you purchase item more than 30,000 won, we will be free shipping. ※ The shipping cost of the horticultural materials (agricultural equipments) is 3,000 won. Jeju and other island region are 6,000 won. If you purchase item more than 50,000 won, we will be free shipping. In addition, the shipping cost of special shipping products, wildflower seeds is 4,800 won. |
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Withdrawal of Contract & Release of Contract. | Consumers who purchase goods can withdraw or cancel the contract within 7 days unless situation that they cannot withdraw the contract or cancel the contract. |
Exchange & Return Guide |
If there is a defect in the product, or if the product is different from the order, 100% return and exchange is possible. Goods withdrawal period is within 7 days from the date of receipt of the goods. For exchange, and return due to customer’s change of mind, the customer must pay shipping. In the case of below, products cannot be exchanged or returned. - In case of the return period is exceeded. - In case of the value of the product is lost due to careless handling such as damage / contamination, or the product is lost. |
Dispute Resolution |
Items return, exchange, A / S, refund, quality assurance and compensation for damages related to defective product are available according to the Consumer Dispute Resolution Standards (Fair Trade Commission Notice). Compensation terms and procedures for payment of refunds and delayed refunds will be handled in accordance with the Consumer Protection Act for Electronic Commerce. |
Trading Terms | If the minor has entered into a purchase contract without the consent of the legal representative, the minor legal representative may cancel the purchase contract. |
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